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    • The library is open to the public Monday through Saturday from 10:00 AM to 6:00 PM. These hours are subject to change based on the O'Neal Library COVID-19 policy. Please note that some library services will not be available during the first stage of reopening. Contactless curbside pick-up of held material will continue to be available Monday through Saturday from 10:00 AM to 6:00 PM.

    • Visit our Curbside page for details on contactless check-out of library materials.  

    • If you need book recommendations for teens or adults, visit https://oneallibrary.org/adults---reading-recommendations. You can also call 205-445-1101 or email adult@oneallibrary.org. 

      For book recommendations for children from birth through six grade, visit https://www.oneallibrary.org/childrens-book-recommendations and look for the My Reads book request form or call 205-445-1111.  

    • All items returned to the library are quarantined for at least 72 hours before staff check-in, sort and shelve materials.  When handling books, staff are required to wear masks, gloves, and to perform proper hand hygiene.  We feel that this protocol is adequate to minimize exposure to COVID-19.  We are not disinfecting materials.  

    • Because we are quarantining all items returned to the library, your books/dvds/audiobooks will show up on your record for at least three business days and up to a week. All items are backdated at check in to reflect this quarantine period and late fines for those days will not be applied.

    • These digital resources are available 24/7:

      Libby: For downloading e-books, e-audiobooks, and graphic novels.  
      Hoopla: For downloading e-books, e-audiobooks, movies, and graphic novels.  
      Kanopy: For streaming movies. 
      Flipster: For viewing magazines online.  
      Tumblebooks: For children’s animated storybooks 
      PebbleGo: Visual databases for children 
      Capstone Interactive: For children’s e-books on a wide variety of non-fiction topics. Plus, a lot more that can be found on our website's homepage.

    • While the library building is closed to the public, O’Neal Library staff will maintain a digital help desk available Monday through Saturday 10:00 AM to 6:00 PM. Email us at help@oneallibrary.org or call 205-445-1101. 

    •  Yes. Visit https://www.jclc.org/aboutjclc/faqs/ecards.aspx to learn more. Beginning June 1, you can create an account to use curbside pick-up service as well as access our online materials by calling 205-445-1101. 

    • All items will check out of their normal loan period, including items checked out through Curbside Pick-up. The receipt included in your pick-up bag will have due dates for each item.

    • You may renew items here, the O'Neal Library app, or over the phone with your library card number. All items eligible for renewal will also be renewed automatically three days prior to their due date. Items will renew up to two additional check out periods. Items on hold for other patrons will not be renewed.

    • You can renew your card by calling 205-445-1101 or online at http://www.jclc.org/resources/onlinerenewal.htm

    • PINs can be reset at https://vulcan.bham.lib.al.us/pinreset. Type in your library card number where indicated and click the submit button. You will receive an email sent to the address associated with your library account with a link to choose a new PIN. 
       

      You can also reset your PIN over the phone using your library card number by calling 205-445-1101

    • We have five desktop computers for public use with a one hour time limit. Ask a staff member at the reference desk for help logging in. 

      We also have two public computers with a 30 minute time limit for quick tasks (email, printing, etc..)

    • Sorry, our study rooms, quiet room, and meeting rooms are not available at this time. 

      Four tables with two chairs each are available on the 2nd floor for study on a first-come, first served basis. Masks must be worn while studying and the one hour time must be observed. These spaces may not be reserved.

    • Though we can't provide in person assistance at this time, our IT department would be happy to help you remotely with any of your technological needs. Visit our tech help page for more information. Tech Help

    • At this time, we cannot offer test proctoring. 

    • Sorry, our meeting rooms are closed to the public at this time. 

    •        Yes, all usage fees for the Meeting Room and Conference Room will be refunded. Send an email to ddaughhetee@oneallibrary.org with your name, the date you reserved a room, a name for the refund check to be made out to, and a mailing address for the check. 

    • We accept book donations one Saturday each month (typically on the first Saturday). Please view the Friends of the O'Neal Library page for scheduling and guidelines - https://oneallibrary.org/support-friends-3734